Override Book In Information

N.B. There may be times that the book in information is not correct or does not tally up with the room form. If this is the case you may need to override the book in information. The only information you can override is the operator, server, batch number and No Record status.

1. Start to enter the results.
   

2. When you arrive at the result which has the in correct information on it, right click on the No Record checkbox at the bottom of the Enter Results Mini form. This will display the Override Book In Information menu, click on this.

    

3. This will change the status of the Operator, Server, Batch Number and No Record fields to be editable. Make the changes as required, and click the Next button to move to the next record.

4. A prepopulated notes form will open. This will ask you to provide a reason for overriding the book in information. N.B. You cannot leave this blank.

     

5. Click the Save button to continue.
   

6. A new note will automatically be added to the results set.